PUBLIC TRANSIT


Western Iowa Transit (WIT) offers door-to-door transportation services with flexible schedules to meet the needs of its riders. Service is provided by over 40 employees who drive in excess of 60 buses and vans in Audubon, Carroll, Crawford, Greene, Guthrie, and Sac Counties. Most of our vehicles are ADA accessible, and we will always have the appropriate vehicle for your transportation needs.

Western Iowa Transit Mission Statement:

The mission of Western Iowa Transit is to provide safe, dependable, and efficient public transit services for all citizens within our service area in a manner that will help them maintain and improve their quality of life.

Press Release:

For More information contact: Matt Cleveland, 712.792.9914 or [email protected]

April 1, 2022 (Carroll, IA) – The cost for taxi tickets available to elderly riders and persons with disabilities in Carroll will increase April 18, 2022. Currently, discounted taxi tickets may be purchased at the Carroll City Hall for $3 each or $30 for a book of 10 tickets as long as the rider qualifies. Beginning April 18, 2022, these tickets will be $3.50 each or $35.00 for a book of 10. These tickets may be used for rides with cab companies within the City of Carroll who participate in the program subsidized by the City and Region XII COG.

“The last ticket increase was many years ago,” commented Matt Cleveland, Transit Director for the COG. “Fuel and other operating costs have increased and the cab companies have no choice but to pass on these increases.”

The total increase per ticket is $1 per ride but this will split evenly between the riders and the COG, therefore the 50-cent per ticket increase to the consumer.

“The cab companies have been good partners to us and to the community in helping transportation-disadvantaged persons get to their destinations. We are pleased to continue to partner with them to ensure our clients have this option.”

Cleveland said clients who already purchased tickets may continue to use them after the rate increase.

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Who Can Ride?

Services are open and available for use by the general public, including persons with disabilities, within the local communities and the surrounding areas. WIT is especially suitable for the transportation disadvantaged, such as persons with disabilities and senior citizens.

WIT also works with nursing homes, care centers, local rehabilitation agencies, and group homes.

The service is intended to compliment other transportation services to the community.

 

How to Access

Rides can be arranged by  contacting our main office at Region XII office in Carroll at (712) 792-9914. You can also submit your information using the ridership pick-up form.

Rides must be scheduled by contacting the Carroll Office 24 hours in advance of the needed ride. In-town service is $5.00 for a one-way ride and $10.00 round trip. Also, there is a $5.00 charge for each additional stop.  Out of town trips and other service are quoted on a per trip basis. Special trips and group outings are charged based on a “time and mileage” cost.

For fees and other inquiries, please contact Matt Cleveland or Jill Anthofer at the Carroll office.

RIDERSHIP PICK-UP FORM

 

To ensure all citizens have access to Western Iowa Transit contact and scheduling information, the following brochures are available.

Click HERE for the audio brochure in English.  |  Haz clic aquí para el panfleto audio español

Click HERE to view the print brochure  |  Haz clic aquí para el panfleto escrito en español

Braille Brochures are available upon request.

 

Audubon County

Carroll Office

Carroll County

Carroll Office

Crawford County

Carroll Office

Denison Office

Greene County

Carroll Office

Jefferson Office

Guthrie County

Carroll Office

Sac County

Carroll Office

FOR THE HEARING IMPAIRED

Transportation service from Denison to Monogram Foods, Harlan started on March 14, 2016. Daily departures for this service begin at 4:45 a.m. and 2:30 p.m. Return trips are at 3:30 p.m. and 1:30 a.m. Service is open to all at published general public rates. Please contact Matt Cleveland at 712-775-7830 or [email protected] for more information.

CareerLink transportation service from Denison to Midwest Industries in Ida Grove started on March 26, 2018. Daily departure for this service begin at 5:00 a.m. and return trip time is and 4:00 p.m. Service is open to all at published general public rates. Please contact Matt Cleveland at 712-775-7830 or [email protected] for more information.

Western Iowa Transit does not intend to discriminate, in the provision of public transit services, on the basis of race, age, disability, religion, color, sex or national origin/English proficiency. For more information or If anyone feels that there has been a violation of this policy, they may file a complaint with Western Iowa Transit System staff by phone at 712-792-9914 or through written correspondence to Western Iowa Transit System, 1009 East Anthony Street, P.O. Box 768, Carroll, IA 51401-0768.

 

Title VI of the Civil Rights Act of 1964 states that “No person in the United States shall on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefit of, or otherwise be subjected to discrimination in any program, service, or activity receiving federal assistance.”

This form may be used to file a complaint with the Region XII Council of Governments/Western Iowa Transit based on violations of Title VI of the Civil Rights Act of 1964. You are not required to use this form; a letter that provides the same information may be submitted to file your complaint. Complaints should be filed within 180 days of the alleged discrimination. If you could not reasonably be expected to know the act was discriminatory within 180 day period, you have 60 days after you became aware to file your complaint.

REGISTER A COMPLAINT

 

Reasonable Modification Policy

Western Iowa Transit (WIT) is committed to providing safe, reliable, courteous, accessible, and user-friendly services to its customers. To ensure equality and fairness, WIT is committed to making reasonable modifications to its policies, practices, and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling WIT at (712) 792-9914 or by emailing Matt Cleveland, Transit Director at [email protected]. The form to register a complaint can be found by clicking HERE.